Privacy Statement

1. Who we are

Floppy Fabrics of Seafield Road, Booterstown, Co Dublin operates the website www.floppyfabrics.ie. The privacy of our customers is our priority and we guarantee to maintain customer privacy at all times and at all costs. Customer information that is provided to Floppy Fabrics is not shared with any third parties. We have outlined below in more detail what our Privacy Policy is.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Floppy Fabrics. 

Contact details:
Email: joe@floppyfabrics.ie and Ph: 00353 86 235 79 55

2. What data we collect

We may collect and process the following personal data for the purposes of processing your orders:

• Name
• Email address
• Billing and shipping address
• Phone number 
• Payment information (processed securely via third-party providers Stripe and PayPal)
• Order history
• IP address and browser data

3. How we collect your data

We collect data when you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Contact us
• Browse our website (via cookies)

4. How we use your data

We use your information you provide to:

• Process and deliver orders
• Respond to enquiries
• Send order confirmations and updates
• Send marketing emails (only with your consent)
• Improve our website and services

5. Legal basis for processing

Under the General Data Protection Regulation (GDPR), we rely on:

• Contract– to fulfil your orders
• Legal obligation– for tax and accounting
• Consent– for marketing emails and non-essential cookies
• Legitimate interest– to improve our services

6. Payment processing

We do not store your payment details. Payments are processed securely by our third-party providers (Stripe and PayPal), who handle your data in accordance with their own privacy policies. We do not receive any details of your credit / debit card. You do not need to have a PayPal account in order to make a PayPal payment. The use of PayPal / Stripe is a totally secure method of payment. The details of your credit / debit card cannot be obtained by ourselves or any other third parties.

7. Sharing your data

We only share your data when necessary, including with:

• Delivery companies (for shipping orders). Any information provided for shipping purposes will not be disclosed to any other third party for any other purposes. Your postal information will only be used by Floppy Fabrics to ship your goods to you.
• Payment processors – as noted above payments are processed securely by PayPal or Stripe.
• Email marketing platforms (if you subscribe)
• IT and website service providers

We do not sell your personal data.

8. Data retention

We keep your data only as long as necessary:

• Order data: up to 6–7 years (for tax/legal purposes)
• Marketing data: until you withdraw consent
• Account data: until account deletion

9. Your rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

If you make a request, we have a month to respond to you. If you would like to exercise your rights, contact us at joe@floppyfabrics.ie

10. Cookies

We use cookies to improve your experience. For full details, see our Cookie Policy.

11. Data security

We take appropriate technical and organisational measures to ensure that your personal data is protected at all times.

12. Changes to this policy

We may update this policy from time to time. Updates will be posted on this page.